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Enabling the digital retail revolution

Digital is the future of retail

Omnichannel, changing consumer behaviour, and payment disruptors are shifting the way in which retail organisations operate. We’re moving into a world of no-boundary retail where cognitive computing, augmented and virtual reality, and drone technology will transform how you operate. Let us help you take advantage of these new technologies to optimise your investment in innovation.

How we can help you to provide a better customer experience

Business issues and challenges

Omnichannel has become mainstream with the emergence of multiple shopping channels. You need to ensure you provide shoppers with the opportunity to access your stores through whichever channel they choose. Consumers are increasingly demanding greater convenience and real-time, on-demand service, driven by technology availability, resulting in retailers modifying their business models.

Significant innovation in digital and offline payment methods seek to replace the traditional payment methods of cash and cards.

We understand the challenges you face and how to overcome them

We support you in determining whether your infrastructure is suitable and sufficiently robust to provide the shopping experience that customers expect.

With our consulting skills and IT expertise, we're able to understand your environment and challenges, and design the best solution for your retail business. We'll work with you to reduce IT service costs while increasing the business value of IT in your organisation.

We’ll help you to:

  • 1. manage your supply chain better with inventory tracking
  • 2. enhance customer experience with omnichannel contact centre solutions
  • 3. enrich in-store operations by connecting the digital journey with the instore journey
  • 4. engage customers with dynamic product information using digital signage
  • 5. improve store operations as you implement IoT solutions for digital price tags for dynamic pricing and fridge monitoring
  • 6. upgrade the sophistication of point of sale applications

Case Studies

A robust cabling infrastructure allows Quintain to monitor information coming from their project
A robust cabling infrastructure allows Quintain to monitor information coming from their project

Mr Price takes retail to the next level by going digital
A robust cabling infrastructure allows Quintain to monitor information coming from their project



Bridge the gap between digital and in-store cx

Our experts explain how technology can help retailers thrive in a digital age.


Don’t get left behind by the digital retail revolution

Give your customers what they want, using IoT and digital transformation.


Keep up with changing consumer behaviour

We discuss retail-specific findings from the 2017 Customer Experience Benchmarking Report.

Accelerating your ambitions


Automated, secure sharing

Share processes, data, and workflows securely in real-time, and eliminate manual processes and errors while also improving staff productivity


Enterprise-grade service level

Our cloud services are all backed up by 99.999% availability service level agreements for both the network and infrastructure


Hybrid IT

On-premise, hosted, cloud-based – or any combination. We manage, optimise, support, secure, and protect your hybrid IT environments


Unparalleled networking experience

Designed, built, and managed over 9,000 IP networks, enabling 13 million users to connect to their organisations’ networks

Strategic Alliances

By partnering with the leaders in private and public cloud, IWT is positioned to help you to succeed.


Amit Singh

The integrated Audio Visual solution provided by Ignited Wings helped us enter new frontiers in the pedagogy of imparting education. We appreciate their effort in blending technology into our curriculum.

Solutions from Ignited Wings follow a robust practice of "understand-evaluate-test-implement-transform" to deliver a defined return on investment. Interested?